Grading At A Glance

GAAG

 

List and hygiene gradings for premises on the Scheme

Name Address Tel No. Date Hygiene Grading
Marrakesh Restaurant 9 Governor’s Parade 20075196 15-07-2011
McDonalds Gibraltar Europort Avenue 20072577 15-07-2011
Mojo Delicatessen 249 Main Street 20075204 11-01-2012
VerdiVerdi Unit G10 ICC Main Street 20060733 26-03-2012
Waterfront Restaurant, The Queensway Quay Marina 20045666 15-07-2011

 

A new scheme of inspecting and grading is in action called ‘Grading at a Glance’.  Under this scheme, each food outlet is given a hygiene grading or ‘score’ that reflects the inspection findings and food businesses may display this grading in their premises where consumers can see it.  Consumers will be able to see the grades for all the participating business in Gibraltar which is the first area outside the UK to adopt this type of scheme.

 

What is the food hygiene grading scheme for?

The purpose of this scheme is to allow consumers to make informed choices about the places where they eat and from which they purchase food. This scheme also aims to encourage businesses to improve hygiene standards and therefore enhance their reputation by obtaining a high grading. The ‘Grading at a Glance’ scheme assesses and rates the standards against the legal requirements on food hygiene which are set at European level. This scheme is designed so that the top score represents excellence in food hygiene and safety over and above Gibraltar’s legal requirements for food hygiene and safety.  The scheme also encourages businesses to improve hygiene standards.

 

Who runs the scheme?

The scheme is run by Environmental Agency which is also  is responsible for carrying out inspections of food businesses to check that they meet the requirements of food hygiene law.

 

What types of food business are given a grading?

Gradings are given to places where you can eat out such as restaurants, takeaways, cafés, sandwich shops, pubs, and hotels.  Other establishments not open to the public, including the MOD, Care Agency and Hospital premises can also participate on this scheme.

 

How is a hygiene grading worked out?

An Environmental Health Officer inspects a business to check that it meets the requirements of food hygiene law and other standards.
At the inspection, the EHO will check:

 

    •  how hygienically the food is handled – how it is prepared, cooked, re-heated, cooled and stored

 

    • the condition of the structure of the buildings – the cleanliness, layout, lighting, ventilation and other facilities

 

    •  how the business manages and records what it does to make sure food is safe

 

    •  the condition of the front-of-house and the toilets

 

The hygiene standards found at the time of inspection are then graded on a scale. At the bottom of the scale is ‘0’ – this means urgent improvement is required. At the top of the scale is ‘5’ – this means the hygiene standards are excellent.
The rating given shows how well the business does overall. The business may do better in some areas and less well in others and the rating takes this into account. This includes those areas that need improving the most.
The EHO will explain to the person who owns or manages the business what improvements need to be made and what action they can take to improve their hygiene rating.

 

What do the different gradings mean?

The food hygiene rating reflects the hygiene standards found on the date of inspection by an EHO from the Environmental Agency.
A business can be given one of these grades:

 

Excellent:
5 Points
Very high standards of compliance with food safety legislation.
Demonstrating best practise in food safety management and achieving this.
All staff trained.
Excellent toilet hygiene.
Excellent front-of-house.
Very Good:
4 Points
High standard of compliance with food safety legislation.
Robust food safety management.
Key staff trained.
Very good toilet hygiene.
Very good front-of-house.
Good:
3 Points
Good level of legal compliance.
Only minor safety issues not addressed.
Some key staff trained.
Good toilet hygiene.
Good front-of-house.
Broadly Compliant:
2 Points
Broadly compliant with food safety legislation.
An understanding of food safety and standards being maintained or being improved.
No food safety management system.
Some staff trained.
Fair toilet hygiene.
Fair front-of-house.
Poor:
1 Point
Some non-compliance with food safety legislation.
More effort required.
No food safety management system.
No staff trained.
Poor toilet hygiene.
Poor front-of-house.
Very Poor:
0 Points
A general failure to comply with the legal requirements.
Little or no appreciation of food safety.

 

A grading shows you how well the business is meeting the requirements of food hygiene law. It gives you an idea of what’s going on in the kitchen, or behind closed doors, so you can make more informed choices.

 

Why are businesses with poor gradings not closed?

Businesses given gradings of ‘0’ or ‘1’ must make urgent or major improvements to hygiene standards. The Environmental Agency EHO will use a number of enforcement tools as well as giving advice and guidance to make sure these improvements are made.

If the EHO finds that a business’s hygiene standards are very poor and there is an imminent risk to health – this means food is not safe to eat – the EHO must take action to make sure that consumers are protected.

 

Does a food business have to show its grading?

Yes in a clearly visible place at the entrances to the premises.  Putting a hygiene grading on show is a good advertisement for businesses that meet the requirements of food hygiene law.  A good food hygiene rating is good for business.

 

What can the owner of a business do if they think the rating given is unfair or wrong?

The owner or manager of the business should talk to the Environmental Agency EHO that inspected the business about why the rating was given.
If the business owner or manager still thinks that the grading is unfair or wrong, they can appeal in writing. To appeal, any food business can apply in writing and send it to the Environmental Agency within 7 days of being told what their grading is.

 

Can the owner of a business ask the Environmental Agency to re-visit to get a new grading?

The owner or manager of the business should talk to the Environmental Agency EHO that inspected the business about why the rating was given.
If the business owner or manager still thinks that the grading is unfair or wrong, they can appeal in writing. To appeal, any food business can apply in writing and send it to the Environmental Agency within 7 days of being told what their grading is.

 

Is participation voluntary?

At the moment participation is voluntary however all of the legislation pertaining to food is being updated and one of the changes will be that participation in a grading scheme will become compulsory.

 

Can I tell you what I think about the scheme?

Yes, we’re interested to know what you think.
You can contact us by emailing admin@eag.gi or by calling 00350 200 70620

If you want to write to us, please send your letter to:
Grading at a Glance
Environmental Agency
37 Town Range
Gibraltar