Where to Find Us

Should you require advice on related topics please do not hesitate to contact us in person, by telephone, mail, fax or email to the addresses below. All inquiries etc. are dealt with in the strictest confidence and the complainants details are never divulged.

Our Office Hours


Winter Hours

8:45am to 4:30pm (4:15pm on Friday)
Cashier Hours 9.00am to 4:15pm (4:00pm on Friday)

Summer Hours

8:00am to 2:30pm
Cashier Hours 8:30am to 2:15pm


Office Address


Environmental Agency,

37 Town Range,


GX11 1AA